To start the return process for your order, please enter your email address or phone number and the order number below.

Wilmae accepts returns on merchandise up to 45 days after the day of purchase. Please refer to the table below for more details:

Return Method

Refund

Store Credit

Return Period

30 Days

45 Days

Important Notes:

  • All merchandise must be returned unused and unopened.
  • All packaging must be included and a copy of your invoice must be included in the return package.
  • Unfortunately, items marked as “Final Sale” are not eligible for a refund.
  • Shipping charges are non-refundable unless your item arrived damaged in shipment
  • Refunds will only be issued back to the original tender used to make the purchase.

Wilmae reserves the right to reject any return which does not follow the guidelines mentioned above. Any item rejected for not following the return guidelines will be sent back at the customer's expense.